In the article “Ethics in Advertising”, Chris Moore
tackles a few modern ethical dilemmas that face everyone from the advertisers
to the consumers. The topics that truly
questioned my ethics were those from the Cause –related marketing and Condoms
sections respectively. Concerning the
cause-related marketing Moore asks if “the extra business and good will these
companies stand to gain compromise the good that the causes do? What are the
ethics of enlightened self-interest? To
answer the first part, I would say no.
It does not compromise the good that the causes do. I am looking at it from a simple
perspective. Of course from a more
complex point of view the source or motivation behind the funds could taint the
reputation of the organization receiving the money and in the long run affect
future contributions. While this holds
some truth, if the organization is truly doing good then its supporters will
continue to contribute and the manner in which said group uses the funds would
not change, ergo allowing them to continue the aforementioned good. For these reasons I believe that despite the
source the causes and their good deeds should not be hindered, and if so, not
in the long run.
My response to the second question about the ethics of
enlightened self-interest is that there are no ethics of enlightened
self-interest. Merriam-Webster’s
dictionary defines ethic as “the discipline dealing with what is good and bad
and with moral duty and obligation; a set of moral principles” (http://www.merriam-webster.com/dictionary/ethics).
The fact that we are using the word “self-interest” nullifies any opportunity
for ethics to have a major role in our decision making.
This is a business decision not an ethical
decision. In 2010 Cone Communications,
an advertising agency, conducted a study on cause-marketing and found that 88%
of Americans think that it is fine for companies to do this type of marketing
and 85% say that their opinion or perception of a company or product is more
positive when it champions a cause they personally support (http://www.coneinc.com/cause-grows-consumers-want-more).
The consumer is asking for more
knowledge of corporate affiliates and community work, ergo businesses would do
well to make those affiliates and causes known.
There are those that would say it is shameful to brag about or advertise
your charitable acts and kind deeds. If
we were talking about an individual I would agree. A person with a large ego is annoying; a
business with a large ego is advertising.
The next question that Moore posed was “If you were
the Creative Director on the Trojans account, is that[i] an
ethical issue? This is not an ethical
issue in my opinion. Here is why. Although married persons may not be the
largest segment of the population using Trojan condoms, they are a portion of
the consumer population for this product therefore it is a true depiction of
potential consumers. Ads are not meant
to be demographically representative of the population using a particular
product. They are meant to advertise the
product accurately and honestly.
It is honest to say that a married couple could use a
condom. We also have to think about who
the product is targeting. More than
likely they are targeting adults in relationships that are stable enough to
purchase these relatively expensive condoms.
With that in mind, most long term adult relationships typically take the
form of marriage. This should not pose
an ethical issue for a Creative Director.
There are shades of gray as Moore suggests in the
beginning of the article in question.
The choices are never quite as black and white as they seem but (y)our
ethics should be. Clearly defined morals
and limits are really what we need to identified on the part of the advertisers
as well as the other groups involved in development and production. These principles are what will shape your
business practices and ultimately convert most ethical dilemmas into more obvious
decisions.
[i] One example of context is that people in condom ads
usually wear wedding rings. Because even though the biggest market probably lies
outside the Marital Bed, the truth about where all those condoms are really
going raises some touchy issues.
Dear Mrs. K Hernandez,
ReplyDeleteThis was a very good post from you. Nice job.
I read all your text, and I would like to comment on your statements above.
Basically, I wanted to share some of my thoughts on this phrase you wrote and which called my attention:
"This is a business decision not an ethical decision"
I understand your perspective, and the justifications you used, including the dictionary reference to "ethics". However, I believe all business decisions are ethical or unethical decisions.
I explain, considering the organizations theory, all organizations are based on groups of people that perform as a team. In other words, all organizations, I mean businesses, are structured, hold, by people. And, all business decisions affect people inside the organization and people outside the organization.
I understand business decisions are always passive of ethical analysis.
In addition, I recognize business decisions are considered ethical or unethical depending on the time, place and the culture which analyze it. So, one business decision might be ethical in one place, time or culture. This same business decision might be unethical in other place, time or culture.
It's not black and white, not easy to be perceived. However, we are now aware (and will get even more with this course knowledge) of some critic success factors that impact observer impression on a business decision.
Thanks for sharing the posting,
Very good work!!
Best regards
Your classmate,
Alexandre Degani Cantoni
Hi Alexandre!
ReplyDeleteThank you for reading and posting on my blog. You're the first and that makes you a superstar :)
Here is a little more about my thoughts on the subject of ethics and ethical decision making:
In essence all decisions come down to an individual's beliefs in right and wrong. I am firm about my beliefs in Jesus Christ and what He determines is right and wrong. Some decisions are not easy because maybe what I want is not what He says is right but the decisions are black and white.
Easy and obvious are not the same. There is always a right and wrong according to what the bible teaches. If people are firm about their convictions (in whatever they choose to base their faith) then even though the situations and certain choices might seem difficult there will be an obvious right choice. These convictions should permeate life at home and work and ultimately make the choices for us if we really hold fast to them.
Thank you for reading my post again and I hope we can share and learn more over the semester :)
Mrs. K H